Personal Information – Collection, Usage and Control
In order to serve you better and give you the best of customer experience we will be collecting some key personal information from users. The information may include both online and offline data that provides individual authentication such as name, address, username, password, email, contact number, account number. Personal information of users is voluntarily provided for business purposes and is always reusable by the user. Some of the information may be collected offline during farm visits and order placement through filling of our business engagement forms.
Personal information provided by the user should be deemed as accurate and should be a true representation of the user without any falsification to enhance business trust and confidence at all times. By agreeing to our terms and conditions, you are also consenting to our collection, usage, storage and disclosure of this information to appropriate third parties for the purposes described in this Policy.
Non-Personal Identification Information
As part of enhancing data security we may be collecting some useful information such browser name, computer type and technical information about user connectivity to our site such as operating system and other similar information.
Web Browser Cookies
- Farm 360 may collect or request for users personal information for the following purposes:
- To enhance the customer experience by improving on our user centeredness design through customer feedback.
- To improve operational Efficiency: The user feedback and interactions on the platform helps us to come up new and innovative ways of meeting our customer demands in a more seamless and easy-to-use approach.
- To protect Customer information through user authentication privileges and access rights.
- To enable send periodic updates with our clients.
Legal Purpose for Data Collection
Farm 360 Limited collects for the users’ personal data to help us comply with statutory requirements per the governing laws within our operational framework. User data collected for legal purposes include but not limited to; contract, legal obligation, consent and legitimate interest. These documents may be necessary for the execution of an agreed business within the scope of our business offerings or for our legitimate interest as may deem fit.
Farm 360 Limited ensures that all data collected from our users are protected and safeguarded from third parties especially against data theft, cyber, unauthorised dissemination, manipulations and damage. We adopt good data security measures to ensure that your data is well protected. However, we caution users to protect their personal information due to the transmission of data on internet which requires caution from the user. We however do ensure that we will always that we will protect our users’ data from third parties.
Farm 360 Limited does not sell trade or rent users’ personal information to other third parties. As far as data sharing is concerned, we may only share generalized or generic information regarding users to business partners and trusted affiliates based on the outlined purposes enshrined in this document. We also share information of users based on user permission.
Users can sign in to our mailing list and receive company news, updates and other relevant business information. We may engage the use of third party service providers to help us serve our users better hence we may share with these third parties for the limited purposes based on your permission.
Disclosures Required by Law
We may disclose users’ personal information to statutory bodies in accordance with relevant national legislation only to the extent practicable and legally permitted.
The user has the right to process, request and update and or delete personal information provided to us through our platform.
To exercise any of your rights, or if you have any other questions about our use of your personal information, please e-mail email@example.com.You may also use this contact detail if you wish to make a complaint to us relating to your privacy.
Problem Signing In
Please make sure to use the authentic email address and password registered into the system for ease of use and accessibility. Please email us at firstname.lastname@example.org should you have challenges signing in to our website.
Acceptance to Privacy Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Note that you can withdraw your consent at any time, however such withdrawal of consent would not affect the lawfulness of processing information based on consent given before its withdrawal.
This document was last updated on July 10, 2020.